Steve Domin, Founder & CEO of Duffel, the company rebuilding the infrastructure layer of the global travel industry.
Duffel is taking on one of the most complex and outdated sectors, creating modern, developer-first APIs for flights, hotels, and more. Backed by investors including Index Ventures and Benchmark, the company has raised over $50M to transform how travel is bought and sold.
Steve shares the journey of building Duffel from scratch, including:
- Why the travel industry is fundamentally broken
- The insight that led to Duffel’s API-first approach
- Building deep supply-side integrations with airlines and incumbents
- Navigating COVID when travel demand dropped to zero
- The painful reality of scaling, resetting, and rebuilding product-market fit
- Where long-term defensibility comes from in complex infrastructure businesses
We also explore:
- What makes companies like GoCardless “talent factories”
- How AI is changing how modern engineering teams are built
- The future of smaller, highly efficient companies
- Steve’s view on the next generation of AI-native products
This is a masterclass in persistence, infrastructure thinking, and building through uncertainty.